Kidmoto Support
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Recent activity by Kidmoto Support-
Can I cancel my ride during the holiday season?
Kidmoto has a cancellation policy that varies depending on the time of cancellation and the booking type. Review our cancellation terms, significantly if your plans changed at the last minute durin...
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How early can I book a Kidmoto ride for the holidays?
Kidmoto lets you book rides months in advance, making it a great idea to reserve early, especially during peak travel times like the holidays, to avoid last-minute issues.
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Is Kidmoto available for airport transfers during the holidays?
Kidmoto offers transportation to and from airports, including major hubs, during the holiday season—book in advance to secure a ride with the car seat for your child.
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Can I change my booking if plans change at the last minute during the holidays?
You can change your booking, but it's best to do so early. Last-minute changes during busy holidays may result in limited availability, so it's always better to confirm adjustments once you have up...
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What if my flight is delayed during the holiday season?
Kidmoto tracks your flight and adjusts the pickup time for any delays. If you're significantly delayed, please contact customer service at support@kidmoto.taxi to confirm your driver's availability.
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Is there a higher cost for rides during the holiday season?
Kidmoto's pricing depends on the vehicle type and child seat selected. While rates generally remain consistent during the holiday season, surcharges will apply during peak times or in high-demand a...
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Should I book a ride in advance for the holidays?
We highly recommend booking in advance during the holiday season. With increased travel volumes, early booking ensures you will have a ride ready when you need it.
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Are Kidmoto services available during the holiday season?
Yes, Kidmoto operates year-round, including holidays. To ensure a smooth and stress-free experience, we recommend booking your ride in advance, especially during busy travel periods.
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How do I book a Kidmoto ride for the holiday season?
You can easily book a Kidmoto ride through our website or app. Enter your travel details, choose your vehicle, child seat options, and confirm your booking. To ensure availability, especially durin...
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I need a ride today but I can't book on your website.
Our system only allows booking with time frames of more than 12 hours from the pickup time for New York, New Jersey, and Orlando. For other cities, a 24 hour lead time is required. If you'd like to...