Welcome to our pre-authorization explainer video! In this video, we'll walk you through what pre-authorization is, why it's important, and how it works.
A $25 temporary verification charge is placed on your card as an anti-fraud measure. When we store your card details or collect payment, our credit card processor sends a request to your card's issuing bank for a $25 authorization to confirm the card is valid and that the bank will allow it to be charged. This is a temporary hold, not an actual charge, and it is typically released by your bank within a few business days.