FREQUENTLY ASKED QUESTIONS
By Support and 1 other2 authors122 articles
- Are there any specific guidelines or restrictions for holiday travel with Kidmoto?
- How can I ensure a smooth and timely pickup during peak holiday traffic?
- Are there any exclusive discounts or promotions for the holidays?
- What safety measures are in place for holiday travel with Kidmoto?
- What happens if I have a large family or need extra holiday seating?
- Can I cancel my ride during the holiday season?
- How early can I book a Kidmoto ride for the holidays?
- Is Kidmoto available for airport transfers during the holidays?
- Can I change my booking if plans change at the last minute during the holidays?
- What if my flight is delayed during the holiday season?
- Is there a higher cost for rides during the holiday season?
- Should I book a ride in advance for the holidays?
- Are Kidmoto services available during the holiday season?
- How do I book a Kidmoto ride for the holiday season?
- Can I bring my own car seat?
- Do you provide car seat newborn inserts?
- Are Kidmoto car seats safe?
- How can I be confident that my kid is safe?
- How many car seats can you provide?
- What are the sizes of your car seats?
- What if my child has to use a booster seat?
- Do Uber and Lyft offer car seats? How does Kidmoto compare?
- Can I bring pets?
- What do Kidmoto drivers do when kids get sick or misbehave?
- What if my child gets car sick?
- Do I get charged for cleaning fees if my child gets carsick?
- What if my child is carsickly or gets motion sickness caused by travel in a motor vehicle?
- What are Kidmoto drivers instructed to do in the event of accidents?
- What if my child needs to use the restroom during a ride?
- What time should I select for my pickup time at the airport?
- What to do if flight is early or delayed?
- Will I be charged a waiting fee if my plane is delayed?
- What Happens if my flight gets diverted?
- How many luggage can I bring?
- How do I reach my driver?
- Where do I get picked-up?
- Do you offer airport meet and greet?
- What is the wait time?
- JFK International Airport
- Philadelphia International Airport
- Newark Liberty International Airport
- Charlotte Douglas International Airport
- Boston Logan International Airport (BOS)
- Nashville International Airport
- LaGuardia Airport
- I need a ride today but I can't book on your website.
- How can I be sure that my car is coming?
- How do I make a reservation?
- How early do I have to request a ride?
- What if there’s no driver assigned to my reservation yet?
- When is a driver assigned to my booking?
- What if I am or my driver is running late?
- Are your drivers vaccinated?
- How do I book for a roundtrip?
- How will I know if a ride has been scheduled?
- Can I make changes to my reservation?
- Do I need to download the Kidmoto App to book a ride?
- Inner-City trips; what does that mean?
- How is the price quoted?
- I was charged higher than quoted before my trip.
- How much does Kidmoto cost?
- How do I request for a quote?
- Can I request a quote for roundtrips?
- Is the estimated confirmation price the final price?
- How do I pay for every ride?
- My card keeps declining for Kidmoto but it works, how come?
- When do I get charged?
- What should I do if I see an incorrect charge?
- I need a receipt for my ride
- All Kidmoto Fees at a Glance
- Why does Kidmoto cost more than Uber or Lyft?
- Kidmoto Pricing, Fees & Surcharges — What You'll Pay
- Why are there airport, port or toll fees on my receipt?
- What other fees I might see on my final bill that were not initially on the ride confirmation?
- Are there surcharges for booking early morning trips?
- Is There a Fee for Extra Luggage?
- What if my child made a mess during the ride?
- Is there a charge for inside terminal pick-up?
- What is the $25 charge?
- Are Tolls & Surcharges included in the price estimate?
- What are the traffic surcharges?
- Do I get charged for Parking fees?
- What if I have to make a stop during a trip?
- Is there a congestion charge in NYC?
- How do I tip the driver?
- Taxes and other fees