We aim to provide you with the driver's details up to 24 hours in advance, depending on driver availability. Rest assured, you will receive an update with the driver's information 3 hours before your flight departure or scheduled pick-up time. Additionally, users will know the driver assignment is complete once they see the driver confirmation in the Kidmoto app. Driver details may also be available earlier depending on the location and type of reservation.

Not all reservations include full Kidmoto app features, such as driver tracking, location updates, or in-app notifications. Feature availability can vary based on the type of reservation and the location. If these features are not visible in your app, it is likely due to the specific conditions of your booking.

While Kidmoto aims to provide a seamless experience, driver assignments are subject to availability. Users are encouraged to book early and provide accurate details to improve the likelihood of meeting their requirements. If a driver cannot be assigned, the Kidmoto team will notify you promptly.