Yes — you can change your reservation without cancelling and rebooking.
How to make a change: email us at [email protected] or text 844-542-5188 with your reservation number and the details you'd like changed, and our team will update it for you. If a driver has already been assigned to your ride, you can also contact your driver directly.
You'll receive a confirmation email once the change has been processed. Please check it to make sure everything is correct.
Rescheduling fees. If you change your reservation 24 hours or more before your scheduled pickup, there is no rescheduling fee. For same-day changes, a $20 rescheduling fee applies in addition to your quoted rate, and changes are subject to availability. If we're unable to accommodate your new plans, the reservation is treated as a cancellation under our cancellation policy. See our full fee disclosures.
A note on time zones. Kidmoto communications may display times in Eastern Time. If your trip involves a different time zone, please verify the pickup time shown in your confirmation email to be sure it matches your local schedule.
Changing your flight? Let us know as soon as you can — the earlier we hear from you, the more likely we can hold your driver and car seats for the new time.