Every fee we charge, in one place. Your price confirmation shows the exact amounts for your trip. Kidmoto operates in 100+ cities worldwide, so many prices are subject to change based on city and location.
First, what "ride subtotal" means
Your ride subtotal is the base fare for your trip. It excludes tolls, taxes, surcharges, fees and gratuity. Any charge quoted as a percentage — like a cancellation fee — is calculated on this number, never on your full total. You can see the SUBTOTAL line on your booking confirmation email.
Cancellation
Free — any time before your driver is on the way, including the same day
$75 — your driver is already on the way
100% of your ride subtotal — your driver has already arrived
There is no time-based cancellation fee, and you are never charged 100% unless your driver has already arrived. 12-passenger vans: 50% of subtotal within 12 hours of pickup or flight arrival. Chartered rides follow the general policy.
No-show (you don't arrive within 1 hour and haven't contacted us): 100% of your ride subtotal. A tracked flight delay is not a no-show.
Surcharges
$20 — early morning, 12:00am to 5:00am
$5 — AM rush hour, 5:00am to 9:00am
$7 — PM rush hour, 3:00pm to 7:00pm
These amounts are for most U.S. markets and can differ by city and country. Surcharges are not included in your price estimate.
Waiting time — $1 per minute after a free grace period
30 minutes free after a domestic arrival
60 minutes free after an international arrival
15 minutes free for any non-airport pickup
For airport pickups the clock starts at your actual landing time, because we track your flight — a delay never eats into your free time.
Cleaning fees
Ordinary travel mess — crumbs, a spilled drink — is never charged. If the vehicle or a car seat needs real cleaning before the next family can ride:
Vehicle interior: $20 minor mess, $50 moderate mess, $120 major mess
Car seat: $25 minor, $60 medium, $90 larger mess, $150 if the seat is left unusable
We always email you to explain any cleaning charge. If your child gets motion sick, tell us before the ride and we'll prepare your driver — parents who warn us rarely pay anything.
Changes and rescheduling
Free — 24 hours or more before pickup
$20 — same-day change, subject to availability
No fee for airline-caused changes
If your flight is delayed, you usually don't need to do anything — we track it and your driver adjusts automatically at no charge. If your arrival shifts by more than 2 hours, or your flight is cancelled, contact us and we'll reschedule.
Optional add-ons
Meet & Greet (inside terminal pick-up): $15 at most U.S. airports. It can differ at some airports and in other countries, and your price confirmation shows the exact amount. Airport parking is paid directly to the airport and is separate from this fee.
Additional stop: $10 for a local stop, meaning a short detour close to your route, usually within about a mile or roughly 10 minutes of it. If the stop is farther away, the price may be higher. Your driver or our team will confirm the amount before the stop.
Charged separately from your quote
Tolls, parking and airport fees — these vary by route, city and country. In some cities around the world, several tolls are combined into one flat toll rate for the trip. For example, New York and New Jersey tolls are a flat $22 per trip.
City charges — some cities add their own charges, such as congestion pricing (for example, $0.75 below 60th Street in New York City).
Cruise port charges where applicable
Tolls, airport and port fees and terminal parking are charged at exact cost with no markup (except flat toll rates). Why are there airport, port or toll fees on my receipt?
Two things people often ask about
Gratuity: a 15% gratuity is included by default in your fare. It sits outside your ride subtotal.
The $25 on your statement: that's a temporary card verification hold, not a fee. Your bank releases it. Your card is pre-authorized 24 hours before your ride and charged after the ride is complete.
Late booking fee: $30 when a ride is booked less than 12 hours before pickup. It does not apply in New York, New Jersey or Orlando.
Questions?
Email us at [email protected].