I would like to file a complaint

Kidmoto sees complaints as an opportunity to resolve problems in order to prevent them from re-occurring and to improve customer satisfaction. If you feel we did not meet your expectations or if something went wrong on your trip, please tell us because we are here to help. You may contact us directly. If it wouldn't be too much to ask, please put COMPLAINT plus your reservation ID in the subject line so it can quickly get our attention.

e.g. COMPLAINT RES-88XXRXX