If a customer does not show up at the designated pick-up location within 1 hour of the scheduled time without contacting us, they will be considered a "NO SHOW". A fee equivalent to the total trip cost, including airport fees, tolls, parking, waiting time, and other expenses incurred, will be charged.
To avoid this fee, please adjust or cancel your reservation according to our policy. Contact our support team at [email protected] for assistance.
Kindly click here to learn more the Kidmoto Cancellation Policy.