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I selected the wrong car seat — how do I correct my booking?

Car seat types can be corrected after booking without cancelling. Two ways to request the change, and no fee to do it.

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Written by Kidmoto

Yes — car seat types can be corrected after booking without cancelling your reservation.

Two ways to request the change:

  • Reply to your booking confirmation email. Include your reservation number (RES-XXXXXX) and tell us exactly which seat type you need. A member of the team will update it and send you a revised confirmation.

  • Text us at (844) 542-5188. Include your reservation number and the seat change you need. Our team monitors this line and will confirm once it's updated.

What to specify: use the seat names from the booking form — for example, Rear-facing 15–40 lbs, Front-facing under 40 lbs, or High-back booster. If you're unsure which seat is right for your child, see What are the sizes of your car seats?

There is no fee to correct a car seat type on an existing booking.

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