Am I charged for cancelling my Kidmoto reservation?

 

• A $30 cancellation fee applies if you cancel a ride within 24 hours prior to your pick-up time.
• Fifty percent (50%) of your quoted fare will be charged if you cancel a ride within 2 hours prior to your scheduled pick-up time.
• Full fare will be charged if you cancel within an hour of your scheduled pick-up, or if your driver is already on the way to or is already at the airport, whichever applies.

• A $30 cancellation fee applies if you cancel a ride within 24 hours prior to your pick-up time.
• Fifty percent (50%) of your quoted fare will be charged if you cancel a ride within 8 hours prior to your scheduled pick-up time.
• Full fare will be charged if you cancel within an hour of your scheduled pick-up, or if your driver is already on the way to or is already at the airport, whichever applies.

• A $50 cancellation fee applies if you cancel a ride within 48 hours prior to your pick-up time/flight arrival time.
• Fifty percent (50%) of your quoted fare will be charged if you cancel a ride within 12 hours prior to your scheduled pick-up time.
• Full fare will be charged if you cancel within 2 hours of your scheduled pick up, or if your driver is already on the way to or is already at the airport, whichever applies.

*Our cancellation policy applies to all reservations that has been confirmed with a driver, either via the Kidmoto app, our website, thru email and text message.

For flight cancellations or delays, inform Kidmoto at support@kidmoto.taxi to reschedule your pick-up at a later date or time, a rescheduling fee is applied on top of your fare. To know more about rescheduling fees, click here.

 

All reservation cancellations must be relayed to us via email at support@kidmoto.taxi. We can only confirm your cancellation request by email to make it effective.

 

Failure to contact Kidmoto Support Team at support@kidmoto.taxi regarding cancellation on time may be considered reservation abandonment and may result in forfeiture of fare.