CHECK OUT OUR EXPLAINER VIDEOS
SERVICE AREAS
ABOUT KIDMOTO
ABOUT OUR DRIVERS
ABOUT OUR CAR SEATS
- Can I bring my own car seat?
- Do you provide car seat newborn inserts?
- Are Kidmoto car seats safe?
- How can I be confident that my kid is safe?
- How many car seats can you provide?
- What are the sizes of your car seats?
CAR SICKNESS AND OTHERS
- Can I bring pets?
- What do Kidmoto drivers do when kids get sick or misbehave?
- What if my child gets car sick?
- Do I get charged for cleaning fees if my child gets carsick?
- What if my child is carsickly or gets motion sickness caused by travel in a motor vehicle?
- What are Kidmoto drivers instructed to do in the event of accidents?
AIRPORT PICK-UPS
- What time should I select for my pickup time at the airport?
- What if my flight is early or delayed?
- Will I be charged a waiting fee if my plane is delayed?
- How to proceed if a flight is early or delayed?
- What Happens if my flight gets diverted?
- How many luggage can I bring?
RESERVATIONS
- I need a ride today but I can't book on your website.
- How can I be sure that my car is coming?
- How do I make a reservation?
- How early do I have to request a ride?
- How to use the Kidmoto app to book a ride
- What if there’s no driver assigned to my reservation yet?
CHANGE, CANCELLATION AND NO SHOW POLICY
ABOUT OUR VEHICLES
PAYMENTS AND PRICING
- How is the price quoted?
- I was charged higher than quoted before my trip.
- How much does Kidmoto cost?
- How do I request for a quote?
- Can I request a quote for roundtrips?
- Is the estimated confirmation price the final price?
EXTRA CHARGES
- What other fees I might see on my final bill that were not initially on the ride confirmation?
- Are there surcharges for booking early morning trips?
- Is There a Fee for Extra Luggage?
- What if my child made a mess during the ride?
- Is there a charge for inside terminal pick-up?
- Are Tolls & Surcharges included in the price estimate?